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UMKC Innovation Center
UMKC Innovation Center
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The Business of Childcare: Simple Strategies to Improve Profits

Tuesday, February 23 @ 6:30 pm - 8:30 pm • Organized By Square One Small Business Programming by Mid-Continent Public Library
Online Event

About

Join Childcare Consultant and Small Business Coach, Judy Bumpus, for Week Two of this three-week series exploring the business side of childcare.

Week Two Topics: Excellent customer service involves providing timely and attentive service, BUT what does it actually look like for childcare businesses? This session will include customer service tips, ways to let a "bad" customer go, collecting fees, and implementing your policies. You will continue to fill out your parent handbook with this information.

Course Overview: Judy will walk you through the business tools for success, including a parent handbook, policies to protect your profits, and building a business plan. Using Judy’s templates and expertise, you will have the opportunity to create a handbook tailored to your business goals. In addition to the virtual events, all participants can schedule one-on-one sessions with Judy to help complete templates.

Participant Take-aways

  • Explore tools available to help your childcare business succeed
  • Receive templates to create your own parent handbook and business plan
  • Schedule a one-on-one session with Judy to complete templates

Viewing Format: Facebook Live on the Square One Facebook Account

When
February 23 @ 6:30 pm - 8:30 pm Add to my Calendar
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Where
Online Event