UMKC Innovation Center partners with the university and the community to spark and sustain entrepreneurial efforts within our region and across the country.

KCSourceLink connects KC entrepreneurs to the right resource at the right time.

MOSourceLink connects Missouri entrepreneurs to the right resource at the right time.

Whiteboard2Boardroom connects entrepreneurs and businesses to technologies available for licensing.

Digital Sandbox KC provides early-stage proof-of-concept support for digital products.

Missouri Small Business & Technology Development Center provides technical assistance to startup and existing businesses.

ScaleUP! Kansas City helps businesses with revenues around $200K scale toward their first $1 million.

Missouri Procurement Technical Assistance Centers helps local businesses obtain government contracts.

KCInvestED helps investors learn more about investing in KC startups.

SourceLink® helps communities nationwide build vibrant and vital entrepreneurial ecosystems.
UMKC Innovation Center
UMKC Innovation Center
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5 Gestures of Trust: Connecting Customer Experience to Increased Revenue

Friday, November 22 @ 10:00 am - 11:30 am • Organized By Better Business Bureau of Greater Kansas City
1722 E 17th Terrace, Kansas City, MO 64106


Focusing on customer experience is more than "just the right thing to do". Excellence in customer experience leads to loyalty. Loyal customers mean increased profitability. The BBB's 5 Gestures of Trust is a great framework for evaluating your customer relationships for optimizing profits. Consumers see most business transactions from a human perspective, not a financial one. We want The 5 Gestures to assist scalers in focusing on how these 'human qualities' can manifest in business activities for improving customer experience and profitability.
November 22 @ 10:00 am - 11:30 am Add to my Calendar
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18th & Vine
1722 E 17th Terrace
Kansas City, MO 64106
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