UMKC Innovation Center partners with the university and the community to spark and sustain entrepreneurial efforts within our region and across the country.

KCSourceLink connects KC entrepreneurs to the right resource at the right time.

MOSourceLink connects Missouri entrepreneurs to the right resource at the right time.

Whiteboard2Boardroom connects entrepreneurs and businesses to technologies available for licensing.

Digital Sandbox KC provides early-stage proof-of-concept support for digital products.

Missouri Small Business & Technology Development Center provides technical assistance to startup and existing businesses.

ScaleUP! Kansas City helps businesses with revenues around $200K scale toward their first $1 million.

Missouri Procurement Technical Assistance Centers helps local businesses obtain government contracts.

KCInvestED helps investors learn more about investing in KC startups.

SourceLink® helps communities nationwide build vibrant and vital entrepreneurial ecosystems.
UMKC Innovation Center
UMKC Innovation Center
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BBB Spotlight On Improving Customer Experience

Wednesday, June 13 @ 11:30 am - 1:00 pm • Organized By Better Business Bureau of Greater KC Foundation
Paseo Room, 4801 Rockhill Road, Kansas City, MO 64145


Lunch & Learn: Hiring With Intent

BBB draws from its network of trustworthy accredited businesses to bring you quarterly events that will help you improve your customer’s experience.

This quarter the BBB Spotlight on Improving Customer Experience highlights the BBB Accredited ThriveOn Concepts, a professional development and coaching organization that helps small businesses improve day-to-day operations.

On June 13th, ThriveOn Concepts will help your business Hire With Intent.

You will learn to:

  • Take the emotion and guesswork out of the hiring process.

  • Create sustainable job benchmarks for your hires.

  • Create a winning culture.

  • Turn invaluable job performance into improved customer experience.

After the presentation, an interactive panel discussion ThriveOn ConceptsScott Burditt of Burditt Consulting and Christina Long of Redemption Plus, facilitated by Rhonda Basler, Director of Customer Engagement at Hallmark.

Lunch Is Included $25 ($15 for BBB Accredited Organizations or CXPA Members)

Sponsored by:  CXPA Logo

"Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.  The CXPA supports the professional development of its members and advances the field by providing shared best practices and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of Customer Experience."

For Information Contact:  Jennifer McGlothen  (816) 399-5044

June 13 @ 11:30 am - 1:00 pm Add to my Calendar
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Kauffman Foundation Conference Center
Paseo Room
4801 Rockhill Road
Kansas City, MO 64145
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