Telling a story is one thing. Demonstrating program outcomes or impact is something else entirely. Challenging though it may be, the demand for this kind of information is growing as organizational leaders, program managers, funders, and donors become increasingly astute in the questions they ask and the progress reporting they expect.
In this workshop we’ll talk about the challenges and benefits of the sometimes imperfect science of performance measurement. We’ll review examples of progress indicators being used by organizations across the nonprofit sector to track everything from program impact to financial sustainability. The session will include dedicated time for you to work independently or in small groups to define/refine the performance indicators for your organization.