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Fundamentals of Crisis Communication

When things go wrong is when your employees, customers and community need you most; and when it comes to crisis communications, every second counts. A well-designed crisis communication plan can determine your company's reputation and even its survival. In this one-day workshop learn how to prepare for your own worst-case scenario by 1) identifying and developing resources; 2) outlining procedures including the identification of your team and third-party partner; 3) developing an assessment and response protocol that includes the impact of social media; 4) identifying internal and external needs; 5) and developing an education plan for management and employees. Crisis communication is best planned when cooler heads can prevail, and this step-by-step course will help you do just that.


Thursday, Jun 29 @ 8:00 am - 4:00 pm
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Price: $199.00
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Kansas Small Business Development Center, JCCC
Regnier Center, Room 146
12345 College Blvd.
Overland Park, KS 66210


For more information contact:
Elisa Waldman
Small Business Development Center at JCCC
(913) 469-3878

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