In this seminar, attendees will learn about the hallmarks, challenges and opportunities to today’s multi-generational workforce. Facts and myths about generational differences will also be discussed. Participants will engage in group case study analysis and critical incident reviews to learn how to successfully navigate generational differences at work. Leaders will also learn strategies to help optimize the performance and engagement of a multi-generational workforce.
Instructor: Rob M. Patterson, Ph.D., Consultant, CMA